Privacy Policy

01. Information We Collect

Depending on how you interact with ADRIAN, we may collect the following categories of information:

• Contact Information: Your name, email address, telephone number, billing address and shipping address.
• Order Information: Products purchased, order values, transaction references, payment status, shipping information and purchase history.
• Account Information: Login credentials, account preferences and relevant account activity.
• Technical Information: IP address, browser type, device information, website activity, security logs and cookies.
• Communications: Information provided through email, WhatsApp, customer support requests and contact forms.

We collect information directly from you, automatically through website technologies, and from service providers involved in processing your orders or supporting our operations.

02. How We Use Your Information

We process personal information for purposes including:

• Processing and fulfilling customer orders.
• Confirming payments and managing refunds.
• Arranging international shipping and delivery.
• Providing order tracking information.
• Responding to customer inquiries.
• Managing customer accounts.
• Detecting fraud and protecting website security.
• Maintaining legally required business records.
• Improving website functionality and performance.
• Sending marketing communications where permitted by applicable law and your preferences.

Where applicable data protection laws require a legal basis, we may process information for the performance of a contract, compliance with legal obligations, legitimate interests where permitted, or with your consent.

03. Payment Processing

ADRIAN may offer payment methods processed through independent third-party payment providers. Available payment methods are displayed during checkout or communicated when arranging an order.

Depending on the payment method selected, payment providers may independently collect and process payment information in accordance with their own privacy policies.

ADRIAN may receive payment confirmations, transaction references, billing information and payment status required to manage purchases, refunds and disputes.

We do not intentionally store complete payment card numbers or card security codes on our website. Customers should review the privacy terms of their selected payment provider.

04. Shipping and Logistics

ADRIAN serves international customers. To fulfill orders, we may share necessary delivery information with shipping carriers, logistics companies and fulfillment partners.

This information may include your name, shipping address, telephone number, order reference and shipment details.

Shipping charges are calculated according to the destination country or region and the applicable delivery arrangements.

Shipping providers may process personal information in countries outside your country of residence.

If order tracking is available, tracking information may be provided through our website or customer support channels.

05. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, including shopping carts, account sessions, checkout operations and security.

Essential cookies are used where necessary for the operation of our online store.

Depending on the services enabled on our website, optional technologies may be used for analytics, performance measurement or marketing.

Where required by applicable law, optional cookies and tracking technologies will only be activated after the appropriate consent has been obtained.

We use a cookie consent management system powered by Complianz to help visitors manage applicable cookie preferences.

You may accept or reject optional cookies and update your preferences through the consent controls available on our website.

Additional details about the cookies used by ADRIAN are available in our Cookie Policy.

06. Sharing Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide services.

• Website hosting and technical service providers.
• Payment processing providers.
• Shipping and fulfillment partners.
• Customer communication platforms.
• Security and fraud prevention providers.
• Analytics or marketing providers, where such services are enabled.
• Professional advisers and public authorities where disclosure is legally required.

We do not sell customer personal information in exchange for money.

Certain disclosures, advertising technologies or data-sharing practices may be subject to additional rights and obligations under applicable privacy laws.

07. International Data Transfers

ADRIAN operates from mainland China and provides services to international customers.

Personal information may be transferred to, accessed from or processed in China and other countries where our service providers and business partners operate.

Privacy and data protection laws may differ between countries.

Where applicable law requires safeguards for international transfers, we will implement the appropriate legal measures before conducting those transfers.

08. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

Retention purposes may include order fulfillment, customer support, accounting, fraud prevention, dispute resolution and compliance with legal obligations.

Different categories of information may be subject to different retention periods.

When information is no longer required, we will delete or anonymize it where appropriate and legally permitted.

09. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, misuse and unlawful disclosure.

Such measures may include encrypted website connections, restricted administrative access, software updates, access controls and security monitoring.

Despite reasonable precautions, no internet-based service can guarantee absolute security.

10. Your Privacy Rights

Depending on your country or region and applicable data protection laws, you may have certain rights regarding your personal information.

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Object to or restrict certain processing.
• Request data portability where applicable.
• Withdraw consent where processing relies on consent.
• Opt out of certain marketing communications or data-sharing activities where applicable.
• Lodge a complaint with a relevant data protection authority.

To exercise your rights, contact [email protected] .

We may request reasonable information to verify your identity before responding. Requests will be handled according to applicable legal requirements and deadlines.

11. Children's Privacy

ADRIAN is not intended for children who cannot independently consent to relevant personal data processing under applicable law.

We do not knowingly collect children's personal information in violation of applicable legal requirements.

If you believe a child has provided personal information improperly, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services for payments, communication, delivery, security and website functionality.

These third parties may process personal information under their own privacy policies.

For example, when you contact us through WhatsApp, your communications may also be subject to WhatsApp's privacy practices.

We encourage you to review the privacy policies of third-party services before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, data practices or legal obligations.

When changes are made, we will update the revision date displayed at the top of this page.

Where required by applicable law, we will provide additional notice or request renewed consent.

14. Contact Information

If you have questions about this Privacy Policy, our data practices or your privacy rights, please contact us using the details below.

Business Operator: Yiwu Sijian E-Commerce Firm

Website: adrian203.top

Email: [email protected]

WhatsApp: +86 183 5901 2217

Country of Registration: China