These terms apply to orders placed through the ADRIAN online store.
Orders and payment
Please review your items, delivery address, and order total before placing your order. Orders are processed after payment confirmation and order verification.
Shipping, cancellations, and returns
Our Shipping & Returns policy explains delivery estimates, import duties and taxes, order cancellations, return postage, and refunds. It also explains when a fixed USD 20 outbound shipping charge may apply to a cancellation requested for personal reasons after dispatch. That charge applies only where lawful, reasonable, and clearly disclosed before purchase.
Consumer rights and support
Your mandatory consumer rights apply. For help with an order, contact ADRIAN Customer Support using the contact options on the Shipping & Returns page.